Hotel PMS · India · Built by hoteliers.
Finally, a hotel PMS you’ll actually enjoy using.
Cloud-based hotel management software for homestays, boutique hotels, and small hotel groups in India. Built for hoteliers who believe software should make life easier, not harder. No registers, no spreadsheets, no phone calls to OTAs at midnight — just a screen that finally makes sense.
Incubated at IIT Mandi Catalyst · Funded by DST, Government of India · DPIIT-recognised.
Hotel PMS features · The toolkit
Everything you need.
Nothing you don't.
Six tools that cover the entire workday. Hover, tap, or click to see each one in motion — a small live demo, not a brochure screenshot.
- 01
Visual Timeline— Drag. Drop. Done.
— Drag. Drop. Done.
Your week on one screen. Grab a booking, move it, resize it. No forms, no dropdowns — just a calendar that behaves like one.
— 01 · Visual Timeline
Drag. Drop. Done.
RoomMonTueWedThuFriSatSun101Sharma · 3n204Patel · 4n212Cleaning308Khan · 5n405Verma · 3n - 02
Smart Rates
— Prices that think.
Weekend bumps, festival spikes, low-season nudges — your rate plan updates itself and syncs everywhere.
— 02 · Smart Rates
Prices that think.
Deluxe · auto-tunedLive- Weekday₹2,400Base
- Weekend₹3,200+33%
- Festival₹4,500+87%
- Low season₹1,800−25%
- 03
Guest Profiles
— Remember everyone.
Returning guest? Dietary note? Anniversary? It stays with their file, not in someone’s head.
— 03 · Guest Profiles
Remember everyone.
Aanya Sharma
4 stays— Top-floor room · early coffee
Rohan Patel
2 stays— Vegetarian · late check-in
Sana Khan
7 stays— Anniversary · 12 Aug
- 04
Multi-Property
— One login, every location.
Run three hotels from one login. A dedicated dashboard per property, role-based access, and an audit trail on every change.
— 04 · Multi-Property
One login, every location.
Mandi House
Himachal
82%
Occupancy
Ruby Tower
Mumbai
94%
Occupancy
Coconut Grove
Goa
67%
Occupancy
- 05
Channel Sync
— OTAs, on speaking terms.
Booking.com, MakeMyTrip, Goibibo — inventory and rates stay in lockstep. No double-bookings, ever.
— 05 · Channel Sync
OTAs, on speaking terms.
Inventory feedLive- Booking.comSyncedjust now
- MakeMyTripSynced2s ago
- GoibiboSynced5s ago
- ExpediaSyncing—
- 06
Anywhere Access
— Phone, laptop, tablet.
Cloud-native from day one. Your front desk runs on whatever device is closest — and stays in sync.
— 06 · Anywhere Access
Phone, laptop, tablet.
Front desk on a laptop.
Housekeeping on a phone.
Owner on a tablet.Same data, synced in milliseconds. No installs, no VPNs, no server rooms. Just the browser.
— And the full stack
Plus everything else a hotel actually runs on.
The operational modules that don't need a sales pitch — but you'd notice the day they're missing.
Housekeeping
Tasks, status, lost & found
Food & Beverage
Menu, KOT, KDS, billing
Expenses
Vendors, budgets, recurring
Reports
KPIs, occupancy, revenue
Booking Engine
Direct bookings, your brand
Channel Manager
Booking.com, MMT, Goibibo
Payroll
Attendance, runs, payouts
Audit Trail
Every action, who, when
Multi-Property
One login, every hotel
The foundations
Built on principles, not patches.
You're trusting us with guest IDs, card payments, and OTA credentials. Three convictions run underneath every module — invisible when they're working, everything when they're not.
01
Security-first
Your guests’ IDs, cards, and booking details are encrypted to the same standards banks and global platforms rely on. Access is tightly scoped by role, suspicious logins are blocked automatically, and your data is locked to your hotel at the database layer. Nobody outside your team gets in.
02
Every action, logged
Who did what, when, before, after. Immutable, indexable, searchable. Nothing quietly slips through — not a rate change, not a payment void, not a deleted booking. The full history, always.
03
Reliable by design
Atomic inventory prevents overselling. Payment recovery survives browser crashes. Circuit breakers auto-suspend misbehaving OTA adapters. Built for the bad days, not the demo.
Role-based access, multi-tenant isolation, and a full audit trail — documented, not hand-waved.
How it's built↗Credentials
Backed by institutions that don't back gimmicks.
Built inside India's most selective research-driven tech incubator, funded by the Government of India, and registered as a recognised startup. The software is new. The foundation isn't.
— Primary incubation
IIT Mandi Catalyst.
One of India's most selective research-driven tech incubators, housed at the Indian Institute of Technology Mandi. Where SutraStack was built, broken, rebuilt, and shipped.
- Location
- Mandi · Himachal Pradesh
- Programme
- Technology Business Incubator
- Cohort
- Technology · 2025
— Supporting record
- 02
DST — TBI Grant
Government of IndiaNew DelhiFunded under the Technology Business Incubator programme of the Department of Science & Technology.
- 03
Sharda University
Innovation CentreGreater NoidaIncubated at the Sharda Innovation Centre with direct access to hospitality-industry partners.
- 04
Startup India
DPIIT RecognisedGovernment of IndiaRegistered under the Department for Promotion of Industry and Internal Trade.
Verifiable · Public · On record
Read the full story↗Hotel PMS for India · Who it's for
For every size of stay.
Whether you have three rooms or three hundred, SutraStack scales with you — not against you.
— The owner-operator
1—10roomsHomestays & Guesthouses
You wear every hat — reception, housekeeping, breakfast, bookings. Your software shouldn't add a ninth. SutraStack fits on one screen and gets out of the way.
See it for homestays↗
— The neighbourhood icon
10—50roomsBoutique Hotels
Big enough to need systems. Small enough to stay personal. We automate the admin so your team can remember names, not reservation codes.
See it for boutique hotels↗
— The chain operator
50+roomsResort & Hotel Groups
Multiple properties. One login. A dedicated dashboard per hotel, role-based access scoped per property, and a full audit trail on every record — without another enterprise licence bill.
See it for hotel groups↗
The shift
Registers.
Spreadsheets.
Chaos.
Click.
Done.
Smile.
What hoteliers used to do
What they do on SutraStack
Paper registers
A digital dashboard
Phone calls to OTAs
Real-time channel sync
Excel rate sheets
A visual calendar
Training takes weeks
Learn it in an afternoon
Desktop-only access
Works on any device
Hidden charges
Clear, fair pricing
The numbers
Real results.
Not promises.
Measured across the properties running SutraStack today. Results compound as your team settles in.
saved every day on admin tasks that used to fill the morning.
because channels sync in real time, not once a night.
guest check-in, from first hello to room key in hand.
— Averages from properties using SutraStack through their first quarter. Your results may vary with property size and operating style.
— Why we built this
It started in a lobby.
Months in hotel lobbies across Uttarakhand and Himachal Pradesh. A thick register at every front desk. A WhatsApp group that somehow became the booking system.
“What if hotel software was as easy as the apps we already use every day?”
That's still the brief. Every release measured against it.
Read the full story↗Insights
Notes from the field.
A quiet invitation
More bookings.
Less paperwork.
A real walkthrough of your property on a real screen. No credit card. No high-pressure sales. Just a conversation about how your hotel runs today and whether SutraStack can make tomorrow quieter.
- A personalised walkthrough built around your property
- Only the features that map to how you work
- Questions answered by the people who build the product
Request a demo