Solutions · Hotel groups & chains

Multi-property hotel PMS for Indian hotel groups.

A hotel group in India running SutraStack multi-property PMS across locations.
50+rooms · multi-property

Cloud hotel management software for groups running 2 to 20+ properties. One login for the entire group, a dedicated dashboard per property, role-based access, and a full audit trail on every record — without paying an enterprise licence, and without a six-month implementation.

The multi-property tax

Running three hotels on three separate systems.

  • 01

    Three hotels, three logins.

    Different PMS per property. Different rate spreadsheets. Different OTA contracts. Different support desks. The group tax is paid in login-switching.

  • 02

    Every staff movement is a permissions maze.

    A new GM at Property B. A cluster manager across three. A night-audit clerk who must see only his site. Most PMS treat role-scoped access as an enterprise upsell — which is why half of hotel groups end up running everything on the owner's login.

  • 03

    Governance without visibility.

    Who changed the rate on Thursday? Your current PMS does not log. For a group with managers at every property, audit trail is not optional.

How SutraStack fits

One login, every property.

  • 01

    One account, every property.

    Switch between properties without switching systems. Each hotel has its own arrivals, rates, staff, and inventory — tailored to that property's operations, surfaced from a single account.

  • 02

    A dedicated dashboard per property.

    Front desk, housekeeping, rates, reports — every property gets its own screen, tuned to its own operation. No cross-property data leakage, no forced aggregation, no shared assumptions.

  • 03

    Role-based access, scoped per property.

    Owner, GM, cluster manager, property manager, front desk, housekeeping — each role sees only what they need, scoped per property at the database layer. Enforced, not honour-system.

  • 04

    Audit trail, enforced.

    Every record, every change, every user — logged at the database layer. Not an optional module. Not a premium tier. Default.

  • 05

    Per-property GST, rates, and branding.

    Each property has its own GSTIN, HSN codes, rate plans, invoice template, and booking-engine subdomain. Inter-state billing uses IGST automatically. No shared-schema hacks.

Why hotel groups choose SutraStack

Enterprise features, Indian-priced.

  • 01

    No opaque enterprise deployment.

    Onboard your second and third properties the way you onboarded the first — add rooms, configure GST, connect OTAs, grant staff access. No dedicated consultant, no six-month statement of work, no per-seat migration contract.

  • 02

    Built for Indian chains.

    Per-property GST registrations, inter-state tax handling, Indian OTAs, regional-language readiness. The group problem you actually have — not the one a US product will solve one day.

  • 03

    Cloud-native, not cloud-retrofitted.

    Built from the ground up in 2025 on modern infrastructure — not a 2005 on-premise system with a cloud wrapper. Real-time sync, mobile-first UI, zero installs, zero server rooms.

— Questions, answered

What hoteliers actually ask.

  • Each property has its own GSTIN, HSN codes, and tax slab configuration. Inter-state billing is handled automatically with IGST. Invoices and reports are generated per property — each hotel keeps its own books.

  • Yes. Each property has its own logo, colours, invoice template, and booking-engine subdomain. Group-level branding surfaces in the dashboard; guest-facing assets stay property-specific.

  • Audit trail is enforced at the database layer on every write — who, what, when, before, after. Encryption at rest and in transit, role-based access, and activity logs meet the audit requirements for both frameworks.

  • Yes. CSV and Excel imports for past reservations, guest records, rate plans, and inventory. Our team handles the migration; expect two to four weeks for a group with mature data.

  • Yes. 99.9% uptime SLA for groups, dedicated account manager, priority support, and a quarterly review. Pricing on request.

— Ready to see it?

Let's map it to your property.

Fifteen minutes, your floor plan, your real rates. A walkthrough of how SutraStack fits your operation — no credit card, no sales pitch.

Request a Demo