Every tool a hotel actually needs. None it doesn't.

01

Front Desk Hub

The command centre. Live, every minute.

Arrivals, departures, in-house guests, and revenue — all on one date-aware screen. Walk-ins, no-shows, and quick check-ins handled inline, without leaving the page.

• ●Live arrivals, departures, and in-house tracking by date
• ●One-click check-in and check-out with payment summary
• ●7-day arrivals forecast with booking source breakdown
• ●One-click no-show marking with double-confirmation
• ●Hotel-configured check-in and check-out times

“In-house” includes checkout-day guests — matches the Booking.com convention, not the textbook one.

03

Reservations

Every booking type a hotel actually takes.

Multi-room bookings, hourly stays, held inventory, occupancy-based rates, and modifications with a full audit trail. Built for the way Indian hotels really sell rooms.

• ●Multi-room bookings with per-room guest allocation
• ●Hourly bookings — 2h, 4h, 6h, 12h slots
• ●24-hour holds with auto-release, or manual extend / confirm
• ●Price overrides with proportional re-distribution across nights
• ●Bulk rate imports from Excel
• ●Every modification logged with before / after state and mandatory reason

Special requests baked in: early check-in, late checkout, airport pickup, extra bed, custom notes — all flow into the confirmation PDF.

05

Rates & Inventory

Prices that think. Inventory that never lies.

Base rates, daily overrides, dynamic multipliers, occupancy-based surcharges, promo codes, and length-of-stay discounts — all composable, all visible on one calendar.

• ●Rate plans: EP, CP, MAP, AP × every room category
• ●Dynamic multipliers: day-of-week, seasonal, occupancy-based
• ●Promo codes with usage caps, atomic consumption (no double-use)
• ●Length-of-stay discounts, early-bird, last-minute rules
• ●Extra-person surcharges with max-occupancy caps
• ●GST slabs automatic — 12% up to ₹7,500, 18% above

Inventory locks (5-minute soft holds) during checkout prevent the classic overselling race condition.

07

Reports & Analytics

Every metric a hotelier actually reads.

Occupancy, ADR, RevPAR, GOPPAR, segmentation, channel mix, sales targets, daily close. One BI dashboard — not five spreadsheets.

• ●KPI grid: Occupancy, ADR, RevPAR, TRevPAR, GOP, GOPPAR
• ●Revenue by source, payment method, day / week / month
• ●Occupancy analytics: ALOS, lead time, pickup curves
• ●Guest segmentation: repeat rate, VIP mix, channel breakdown
• ●Daily close — immutable snapshot, locked after closing
• ●Exports: PDF and Excel, 4 professional templates

Accrual-basis revenue (earned, not paid). Occupancy recalculated if no-shows are marked post-fact.

08

Booking Engine

Your own booking site. Zero commission.

A white-labelled booking site on your own domain. OTP login, multi-room bookings, promo codes, and a PDF invoice — all guest-facing, all yours.

• ●Hotel availability search by dates, room type, occupancy
• ●OTP-based login (phone or email), 30-day refresh tokens
• ●Multi-room bookings with per-room guest allocation
• ●Promo code application with live discount preview
• ●Cancellation preview with fee display
• ●Downloadable GST-compliant PDF invoice — your branding

Payment recovery flow survives browser crashes — pending ledger pattern means no lost bookings mid-payment.

10

Food & Beverage

Menu, KOT, KDS, billing — done.

Complete restaurant and room-service operations. Menu hierarchy, table management, KOT printing, live Kitchen Display System, and bill splitting.

• ●Menu with categories, variants (size, temperature), and add-ons
• ●Table and dining-area management
• ●Order → Table → KOT → KDS → Bill lifecycle
• ●Live Kitchen Display System with 5-second polling
• ●Bill splitting, payment voids with reason, daily sales summary
• ●83 South Asian dishes pre-seeded — cut setup from weeks to hours

KOT numbering resets daily (KOT-YYYYMMDD-NNNN) so kitchen tickets stay readable even at 200 covers/night.

12

Billing & Folio

A running bill that never misses a line.

Every charge a guest can rack up — room, F&B, minibar, laundry, spa, parking, extras — posted to a single folio. GST-split invoicing, payment tracking, voids with audit.

• ●16 charge types: room, F&B, minibar, laundry, telephone, spa, parking, extras
• ●Auto-posted room charges nightly, editable until checkout
• ●CGST/SGST split automatically based on rate and tax slab
• ●Payments: cash, UPI, card, bank — with void-with-reason audit
• ●PDF invoice with your hotel header, GSTIN, and Unicode ₹ symbol
• ●Running balance: paid, pending, refunded — always visible

Void never deletes — it creates a negative entry. Your books stay accountant-friendly, your audit trail stays complete.

14

Staff & Payroll

From attendance sheet to payslip.

Employee profiles, role-based access, daily attendance marking, and bulk payroll runs that lock after confirmation. Your team, paid on time.

• ●Staff profiles with role: Owner, Manager, Front Desk, Housekeeping
• ●Daily attendance: present, absent, half-day, leave
• ●Bulk payroll runs from attendance data
• ●RBAC-protected — staff see only their own attendance and payslip
• ●Confirmed payroll runs lock automatically (no silent edits)