Solutions · Boutique hotels

The hotel PMS for boutique hotels in India.

A boutique hotel in India running SutraStack hotel management software.
10—50rooms

Cloud property management software for independent hotels with 10–50 rooms. Big enough to need systems. Small enough to stay personal. SutraStack automates the admin so your team can remember names, not reservation codes.

The boutique squeeze

Stuck between enterprise and bedroom software.

  • 01

    Global PMS prices you out.

    The global enterprise PMS stack is built for 500-room chains. At 30 rooms you are paying for features you will never use — and lawyers you will never need.

  • 02

    Legacy local PMS feels its age.

    The incumbent Indian PMS products were coded in the 2000s. Cloud as an afterthought, UI as a rewrite, channel manager as a separate contract.

  • 03

    Staff training never ends.

    A new receptionist takes a week to learn your current system. Turnover is high. You are training forever. A modern UI is not a luxury — it is a cost.

How SutraStack fits

A boutique hotel PMS, top to bottom.

  • 01

    Booking Chart.

    Visual drag-and-drop timeline. Grab a booking, move it, resize it. New front-desk hires are productive in an hour, not a week.

  • 02

    Channel Manager + Booking Engine.

    Booking.com, MakeMyTrip, Goibibo, Agoda, Expedia, and your own booking page — one login, one rate plan, one source of truth.

  • 03

    Housekeeping board.

    Rooms to clean, priorities, lost & found. Your HK team runs it from their own phones, syncing live with the front desk.

  • 04

    Guest CRM.

    6-tier VIP flags, dietary and room preferences, stay history. Your staff remember every returning guest — even the ones they have not met yet.

  • 05

    Billing & Folio.

    GST-compliant, CGST/SGST split, PDF invoices that pass a CA review. Voids create negative entries — your books stay accountant-friendly.

Why boutique hoteliers choose SutraStack

Modern, complete, Indian.

  • 01

    One product, every module.

    No "enterprise tier" when you open your second hotel. Multi-property included. Channel manager included. Booking engine included.

  • 02

    Audit trail, not afterthought.

    Every record, every change, logged with before-and-after state. Audit-native from day one — security, compliance, and insight in one layer.

  • 03

    Designed, not configured.

    Fraunces typography, editorial layouts, calm colour. Your PMS should feel like your hotel — not like a warehouse scanner.

— Questions, answered

What hoteliers actually ask.

  • Yes. SutraStack supports CSV imports of past reservations, guest records, and rate plans. Our onboarding team handles the migration; you arrive with history intact.

  • Yes. Multiple rate plans per room type (EP, CP, MAP, AP × corporate × BAR × promotional) with occupancy-based surcharges and length-of-stay discounts.

  • Cloudbeds is a global product; SutraStack is India-first. GST slabs, Indian OTAs, Indian ID types, and Indian-rupee pricing are native, not localized. Both are cloud-native — the difference is depth in the Indian market.

  • Yes. Dedicated onboarding with migration and training sessions for your team. No hourly consulting fees, no separate onboarding contract.

  • Included. F&B module with menu, KOT, KDS, and billing; Additional Services module for spa, transfers, and upsells — all posting to the guest folio.

— Ready to see it?

Let's map it to your property.

Fifteen minutes, your floor plan, your real rates. A walkthrough of how SutraStack fits your operation — no credit card, no sales pitch.

Request a Demo