Feature · Booking engine
A hotel booking engine that earns you direct bookings.
A white-labelled booking website on your own domain. Take direct bookings, skip the 18% OTA commission, and keep the guest relationship from the first search to the last email. Built for Indian hotels, homestays, and groups that don't want to be strangers on their own guest list.
— The commission bleed
Every OTA booking leaves 18% on the table.
01
The OTA takes a cut of every room.
Booking.com, MakeMyTrip, and Goibibo charge 15–22% commission on every booking they send. At 50 rooms and ₹5,000 ADR, that is lakhs a year walking off your balance sheet — just for being found.
02
No guest data, no follow-up, no loyalty.
When a guest books through an OTA, you get a masked email and no phone. No newsletter, no returning-guest discount, no WhatsApp nudge before their next trip. OTAs don't just take commission — they take the relationship.
03
Your website has no booking button.
A guest arrives on your website, reads about the rooms, and then gets sent back to Booking.com to actually book. You paid for the SEO, the photographer, the copywriter — and handed the booking to someone else at the finish line.
— How SutraStack fits
Your website, now bookable.
01
Live availability search.
Guests search by dates, room type, and occupancy. Availability is checked in real time against the same inventory your channel manager uses — so what the guest sees is what the front desk knows.
02
OTP-based login.
Phone or email OTP, 30-day refresh tokens, no password reset flow. Returning guests book in under a minute — which is exactly the conversion window OTAs already optimise for.
03
Multi-room cart.
A family booking two rooms, a corporate trip of five, a wedding block of ten — all one checkout, one invoice, one confirmation email. No "book each room separately" friction.
04
Promo codes, done right.
Usage caps, atomic consumption (no double-use), minimum-stay and minimum-spend rules. Run a festive campaign, a loyalty discount, or a last-minute push without worrying about a code getting shared on Reddit.
05
Cancellation preview with fee display.
The guest sees the cancellation fee before they confirm. No surprises, no support-ticket blow-ups at 10 PM. Policies are configurable per rate plan and per channel.
06
GST-compliant PDF invoice.
The moment a booking is confirmed, a PDF invoice with your hotel's branding, GSTIN, and the Unicode ₹ symbol is downloadable. CGST/SGST split automatically; 12% or 18% slab chosen by rate. Accountant-friendly by default.
— Why Indian hoteliers choose SutraStack as their booking engine
A booking engine, not an afterthought.
01
One product, one price.
The booking engine is included in the SutraStack subscription. No per-booking fee, no per-property upsell, no "commerce tier" unlock. Direct bookings cost you exactly zero percent.
02
Mobile-first, not mobile-capable.
Over 70% of direct bookings happen on phones. The booking engine is built for a thumb first — not a shrunk-down desktop form. Room search, cart, payment, and invoice all work on a 5-inch screen.
03
Payment recovery that survives crashes.
A pending-ledger pattern means a browser crash mid-payment doesn't lose the booking. The guest can resume from their last step — so a flaky 4G connection isn't a lost reservation.
— Questions, answered
What hoteliers actually ask.
No. The booking engine runs on its own subdomain (e.g. book.yourhotel.com) and can be embedded into your existing website with a single link or iframe. If you do not have a website yet, the booking engine itself acts as a lightweight bookable site.
UPI, cards (Visa, Mastercard, Rupay), net banking, and wallets through an Indian payment gateway. The payment flow is mobile-first and GST-compliant on the generated invoice.
Third-party booking widgets are layered on top of a PMS through an integration — which is where double-bookings and price drift live. The SutraStack booking engine pulls from the same inventory and rate-plan tables the front desk uses. There is no sync layer because there is nothing to sync.
Yes. Every booking generates a GST-compliant PDF invoice with your hotel GSTIN, CGST/SGST split (or IGST for inter-state guests), the correct slab based on the room rate, and your branding. The same invoice template used for front-desk bookings.
Yes. Promo codes with usage caps, early-bird and last-minute rules, length-of-stay discounts, and package rates all work on the booking engine. Atomic consumption prevents a code from being used more times than configured — even under traffic spikes.
— Ready to see it?
Let's map it to your property.
Fifteen minutes, your floor plan, your real rates. A walkthrough of how SutraStack fits your operation — no credit card, no sales pitch.
Request a Demo→